Not just ticket tracking - intelligent ticket resolution. AI understands, categorizes, and often resolves tickets automatically.
Powerful features that work together seamlessly
AI reads tickets and routes to the right team.
Never miss a deadline with automatic alerts.
AI resolves common issues without human touch.
Find any ticket instantly with semantic search.
Track volume, resolution time, and team performance.
Automate repetitive ticket workflows.
AI reads ticket content, categorizes by intent, suggests responses, and can auto-resolve routine issues. Your team handles the complex ones.
Yes! Define response and resolution targets by priority, customer type, or channel. Get alerts before breaches.
Stop drowning in tickets. Riah AI understands your customers, resolves issues automatically, and empowers your team to handle the rest faster.
Give your customers instant answers and your team superpowers. AI handles the routine so humans can focus on what matters.
Transform your support operations with AI that understands, automates, and learns. Your team handles complex issues while AI resolves the rest.
Join thousands of businesses using Riah AI to deliver exceptional customer support.