AI-Powered Help Desk

Help desk software that actually helps

Stop drowning in tickets. Riah AI understands your customers, resolves issues automatically, and empowers your team to handle the rest faster.

Everything you need

Powerful features that work together seamlessly

AI-Powered Resolution

85% of queries resolved automatically with intelligent AI that understands context and intent.

Unified Inbox

All channels in one place. Chat, email, and API conversations managed seamlessly.

Smart Knowledge Base

AI-powered search that actually finds answers. Auto-learns from every conversation.

Automated Workflows

No-code automation for routing, escalation, and actions. Set up in minutes.

Analytics & SLAs

Track resolution rates, response times, and team performance in real-time.

Team Collaboration

Internal notes, assignments, and handoffs that keep everyone in sync.

85%
Auto-resolution
10min
Setup time
50%
Faster response
24/7
AI availability

Frequently asked questions

What is help desk software?

Help desk software is a tool that helps businesses manage customer support requests. It typically includes ticket management, knowledge base, and communication tools. Riah AI takes this further with AI-powered automation.

How is Riah AI different from other help desks?

Riah AI is built AI-native from day one. Instead of bolting AI onto legacy systems, we built intelligent automation into the core. This means 85% auto-resolution rates and setup in minutes, not weeks.

Can I migrate from my current help desk?

Yes! We offer migration assistance and can import your existing knowledge base, macros, and workflows. Most teams are fully migrated within a day.

Is there a free trial?

Yes, all plans include a free trial. No credit card required to start.

Ready to transform your support?

Join thousands of businesses using Riah AI to deliver exceptional customer support.