Transform your support operations with AI that understands, automates, and learns. Your team handles complex issues while AI resolves the rest.
Powerful features that work together seamlessly
AI resolves common queries instantly, 24/7. No waiting, no queues.
Automatically route tickets to the right team based on content and context.
Never miss a deadline with automatic SLA tracking and escalation alerts.
Chat widget, email forwarding, and API all flow into one inbox.
SOC 2 compliant with SSO/SAML support on enterprise plans.
Public-facing knowledge base with custom domain support.
Riah AI handles chat widget, email, and API channels. All conversations flow into a unified inbox where your team can manage them efficiently.
Our AI analyzes ticket content and automatically routes to the appropriate team or agent based on rules you define or intelligent categorization.
Yes! Set SLA policies by priority, channel, or customer type. Get alerts before deadlines and track compliance in real-time.
Stop drowning in tickets. Riah AI understands your customers, resolves issues automatically, and empowers your team to handle the rest faster.
Stop juggling tools. Riah AI brings chatbot, inbox, knowledge base, and automation together in one intelligent platform.
Give your customers instant answers and your team superpowers. AI handles the routine so humans can focus on what matters.
Join thousands of businesses using Riah AI to deliver exceptional customer support.