IT Support Solution

IT support that employees actually use

Modern IT help desk for internal teams. Fast ticket resolution, self-service portal, and smart automation.

Everything you need

Powerful features that work together seamlessly

Ticket Management

Track, prioritize, and resolve IT requests efficiently.

IT Knowledge Base

Documentation for common issues. Reduce repetitive tickets.

AI Triage

AI categorizes and routes tickets to the right specialist.

Automation

Auto-assign, escalate, and notify based on rules.

Reporting

Track SLAs, resolution times, and team performance.

Security

SSO, audit logs, and role-based access control.

85%
Auto-resolution
10min
Setup time
50%
Faster response
24/7
AI availability

Frequently asked questions

Is this for internal or external support?

Riah AI works for both! Many companies use it for customer support and internal IT help desk.

Does it integrate with Active Directory?

Yes, SSO integration available on Scale plan including SAML and Active Directory.

Ready to transform your support?

Join thousands of businesses using Riah AI to deliver exceptional customer support.