Email Ticketing

Every email becomes a trackable ticket

Forward your support email to Riah AI. Every message becomes a ticket with AI categorization and smart routing.

Everything you need

Powerful features that work together seamlessly

Email Forwarding

Forward support@ to Riah AI. Setup takes 5 minutes.

Auto-Ticketing

Every email becomes a trackable ticket automatically.

AI Categorization

AI reads emails and applies appropriate tags and priority.

Team Routing

Automatically assign to the right team member.

SLA Tracking

Never miss a response deadline.

Reply via Email

Agents can reply from inbox or directly via email.

85%
Auto-resolution
10min
Setup time
50%
Faster response
24/7
AI availability

Frequently asked questions

How does email forwarding work?

Set up email forwarding from your support@ address to your Riah AI inbox. Or use our email address directly.

Can I reply via email?

Yes! Agents can reply from the Riah AI inbox or their regular email client. Everything syncs.

Ready to transform your support?

Join thousands of businesses using Riah AI to deliver exceptional customer support.