Let AI handle the routine while your team focuses on customers who need a human. Scale support without scaling headcount.
Powerful features that work together seamlessly
AI responds to common questions in seconds. No more waiting in queue.
Automate ticket routing, escalation, and follow-ups with no-code builder.
AI knows when to transfer to humans. Full context included.
Automation works 24/7. Support customers in every timezone.
Track automation rate, resolution time, and customer satisfaction.
Configure automation in minutes with natural language instructions.
Typically 70-85% of support queries are routine and can be automated. This includes FAQs, status checks, how-to questions, and simple troubleshooting.
Done right, automation improves CX. Customers get instant answers instead of waiting. For complex issues, they reach humans faster because the queue is shorter.
Not keyword matching. Not decision trees. Real AI that understands intent, context, and nuance to deliver helpful responses.
Not just AI-assisted. AI-native. Built from the ground up to automate, learn, and improve your support operations.
Forget scripted responses. Riah AI chatbot understands intent, searches your knowledge, and delivers helpful answers.
Join thousands of businesses using Riah AI to deliver exceptional customer support.