Not just AI-assisted. AI-native. Built from the ground up to automate, learn, and improve your support operations.
Powerful features that work together seamlessly
AI resolves 85% of tickets without human intervention. Instant answers, happy customers.
AI categorizes and routes tickets based on content, not just keywords.
AI drafts responses for agents. One click to send or customize.
AI finds answers across your entire knowledge base using semantic search.
AI identifies trending issues, gaps in documentation, and improvement opportunities.
AI never sleeps. Provide instant support around the clock.
Traditional help desks are ticket management systems. An AI help desk actively resolves tickets, suggests responses, and learns from every interaction. Less manual work, better outcomes.
AI starts working immediately using your knowledge base. It gets smarter over time as it learns from agent corrections and new content.
Not keyword matching. Not decision trees. Real AI that understands intent, context, and nuance to deliver helpful responses.
Let AI handle the routine while your team focuses on customers who need a human. Scale support without scaling headcount.
Forget scripted responses. Riah AI chatbot understands intent, searches your knowledge, and delivers helpful answers.
Join thousands of businesses using Riah AI to deliver exceptional customer support.