Not a FAQ bot. A real AI that understands questions, finds answers in your knowledge base, and knows when to involve humans.
Powerful features that work together seamlessly
Semantic AI that understands intent, not just keywords.
Pulls accurate answers from your documentation.
Most queries resolved without human intervention.
Knows when to transfer to human agents.
Conversations feel helpful, not robotic.
Define what the bot can and cannot discuss.
Most chatbots use keyword matching or decision trees. Ours uses semantic AI to actually understand questions and find relevant answers.
The bot knows when it cannot help and offers to connect the customer with a human agent, passing along full conversation context.
Beautiful chat widget with AI brain. Embed on your site in 2 minutes and start helping customers instantly.
Give your team live chat capabilities enhanced by AI. Suggested responses, smart routing, and automatic summaries.
Handle more chat conversations with less effort. AI assists your team at every step.
Join thousands of businesses using Riah AI to deliver exceptional customer support.