Built for SaaS

Help desk designed for SaaS companies

Handle the unique challenges of software support. Billing questions, technical issues, feature requests - all streamlined.

Everything you need

Powerful features that work together seamlessly

Billing Support

Handle subscription changes, refunds, and payment issues efficiently.

Technical Support

Bug reports, integration help, and technical troubleshooting.

Feature Requests

Collect and organize customer feedback and requests.

User Context

See plan, usage, and history for every customer automatically.

Integrations

Connect to Stripe, your database, and other tools via API.

AI Automation

Auto-resolve common questions. Route technical issues to engineers.

85%
Auto-resolution
10min
Setup time
50%
Faster response
24/7
AI availability

Frequently asked questions

How does user identification work?

Pass user data to the chat widget. See their plan, subscription status, and usage data right in the conversation.

Can it integrate with Stripe?

Yes! View subscription details and even process refunds directly from support conversations.

How do you handle technical issues?

AI categorizes issues and routes to the right team. Technical issues go to engineering, billing to finance, etc.

Ready to transform your support?

Join thousands of businesses using Riah AI to deliver exceptional customer support.