Customer Self-Service

Let customers help themselves

Reduce ticket volume by 40% with a knowledge base customers actually want to use.

Everything you need

Powerful features that work together seamlessly

Find Answers Fast

Semantic search helps customers find answers in seconds.

AI Suggestions

Suggest relevant articles as customers type their question.

Fallback to Chat

Cannot find an answer? One click to chat with support.

Feedback

Customers rate articles. Know what needs improvement.

Multi-Language

Support customers in multiple languages.

Branded

Customize colors, logo, and layout to match your brand.

85%
Auto-resolution
10min
Setup time
50%
Faster response
24/7
AI availability

Frequently asked questions

How does a knowledge base reduce tickets?

Customers who find answers themselves do not submit tickets. A good knowledge base can reduce ticket volume by 40% or more.

How do I know what articles to write?

Riah AI shows you what customers search for and what questions the chatbot cannot answer. Write articles for the gaps.

Ready to transform your support?

Join thousands of businesses using Riah AI to deliver exceptional customer support.